Privacy Policy

1. Welcome to BoardBazaar’s Privacy Commitment

At BoardBazaar, we cherish the trust you place in us as India’s premier destination for tabletop gaming. From Mumbai to Chennai, we’re dedicated to safeguarding your personal information as you explore our curated collection of board games, card games, and rare collectibles. This privacy policy outlines how we collect, use, and protect your data to ensure a safe and enjoyable experience for gamers in cities like Delhi, Bangalore, and beyond.

Whether you’re browsing our catalog in Hyderabad, joining a gaming event in Kolkata, or connecting with our community in Pune, we prioritize transparency and security in every interaction. This policy applies to all users of our website, mobile app, and related services across India.

2. Our Commitment to Data Protection

BoardBazaar adheres to stringent data protection standards to ensure your information is secure, whether you’re in Ahmedabad or Guwahati. We comply with:

• Information Technology Act, 2000 (India)
• Digital Personal Data Protection Act, 2023 (DPDP Act)
• General Data Protection Regulation (GDPR) for users accessing our services from the EU
• Other applicable regional privacy regulations in India

Our team implements advanced security protocols, conducts regular audits, and collaborates with local experts in cities like Jaipur and Surat to maintain compliance and protect your data at every step.

3. Information We Collect

3.1 Personal Information

To provide a seamless shopping and community experience, we may collect the following personal information:

• Full name and contact details (e.g., for order delivery in Mumbai or Chennai)
• Email address for order confirmations and newsletters
• Phone number for customer support and delivery coordination
• Shipping address for delivering games to your doorstep in Bangalore or Delhi
• Account preferences, such as favorite game genres or event interests
• Feedback and reviews shared on our platform
• Community event registrations (e.g., for meetups in Pune or Kolkata)

3.2 Technical Information

To enhance your experience on our website and app, we automatically collect:

• IP address to optimize site performance
• Browser type and version for compatibility
• Device information to ensure a smooth mobile experience
• Geolocation data (with your consent) to recommend local events in cities like Hyderabad or Jaipur
• Usage patterns, such as browsing history or game preferences
• Cookies and similar technologies to personalize your experience

4. How We Use Your Information

We use your information to create a vibrant and personalized gaming experience across India:

• Processing and delivering your game orders to cities like Surat or Ahmedabad
• Connecting you with local gaming communities in Chennai or Guwahati
• Sending updates about new games, events, or Diwali promotions
• Personalizing recommendations based on your gaming preferences
• Improving our website, app, and services for users in Mumbai, Delhi, and beyond
• Ensuring the safety and security of your account
• Complying with legal and regulatory requirements in India

For example, if you’re in Bangalore and love strategy games, we might recommend Settlers of Catan or suggest a local game night event to enhance your experience.

5. Data Security

We prioritize the security of your data with state-of-the-art measures tailored for our Indian audience:

• SSL/TLS encryption for secure data transmission across our platform
• Secure cloud storage systems hosted with trusted providers
• Regular security audits to identify and address vulnerabilities
• Strict access controls and multi-factor authentication
• Ongoing training for our team in cities like Pune and Kolkata on data protection best practices
• Real-time monitoring to detect and prevent threats
• Regular data backups to ensure continuity of service

Whether you’re shopping from Jaipur or browsing in Kochi, we ensure your data is protected with the highest standards.

6. Your Rights and Choices

As a valued member of our gaming community, you have the following rights:

• Access your personal data stored by BoardBazaar
• Request corrections to inaccurate or incomplete data
• Request deletion of your data, subject to legal obligations
• Opt out of promotional emails or event notifications
• Request data portability to transfer your information to another service
• Withdraw consent for data processing at any time
• Restrict certain types of data processing

To exercise these rights, contact us from anywhere in India, whether you’re in Delhi or Surat, and we’ll guide you through the process.

7. Third-Party Services

To enhance your BoardBazaar experience, we partner with trusted third-party services for:

• Delivery logistics for orders to Mumbai, Chennai, or beyond
• Analytics to improve our website and app functionality
• Email and notification services for updates and promotions
• Secure cloud storage for user data
• Customer support tools to assist users in Hyderabad or Ahmedabad
• Mapping services for local event recommendations in Kolkata or Pune

All third-party providers are carefully vetted to ensure compliance with Indian data protection laws and our commitment to your privacy.

8. International Data Transfers

For users accessing BoardBazaar from outside India or for services requiring international collaboration, we ensure:

• Compliance with India’s DPDP Act and other cross-border regulations
• Implementation of robust safeguards for data transfers
• Data transfer agreements with international partners
• Protection of your rights during data transfers
• End-to-end encryption for all transferred data

Whether you’re in Bangalore or accessing our services globally, your data remains secure.

9. Children’s Privacy

BoardBazaar’s services are designed for players of all ages, but users under 18 require parental or guardian consent. We do not knowingly collect personal information from minors without verified consent. Parents in cities like Mumbai or Delhi can contact us to manage their child’s account or participation in our community events.

For family game nights in Chennai or Jaipur, we encourage parents to supervise their children’s use of our platform to ensure a safe and fun experience.

10. Updates to Our Privacy Policy

We may update this policy to reflect changes in our services or Indian regulations. We’ll notify you of significant updates through:

• Email notifications to users in Hyderabad, Kolkata, and beyond
• In-app alerts on our mobile platform
• Announcements on our website
• Social media updates for our community in Pune and Surat

Check our website regularly for the latest version of this policy, updated as of May 24, 2025.

11. Contact Us

For any questions or concerns about your privacy, reach out to our Data Protection Officer:

• Email: contact@boardbazaar.com
• Phone: +91 14 75282072
• Address: Surendra Nagar, Vivekanand Nagar, Nagpur, Maharashtra, India

Whether you’re in Bangalore, Delhi, or any corner of India, our team is here to assist you with your privacy needs.