Terms and Conditions
Last updated: May 24, 2025
1. Welcome and Agreement
Welcome to BoardBazaar, India’s premier destination for tabletop gaming, connecting players from Mumbai to Chennai. By using our website, mobile app, or related services, you agree to these Terms and Conditions. These terms govern your interaction with our platform, whether you’re browsing games in Delhi, joining events in Kolkata, or ordering in Bangalore. If you do not agree with any part of these terms, please refrain from using our services.
Our platform is designed to foster a vibrant gaming community across India, from Hyderabad to Jaipur. These terms ensure a fair, safe, and enjoyable experience for all users, whether you’re a casual player in Pune or a dedicated enthusiast in Ahmedabad.
2. Compliance with Laws
BoardBazaar operates in full compliance with Indian and international regulations to provide a trusted platform for gamers nationwide:
- Consumer Protection Act, 2019 (India) to ensure fair practices
- Information Technology Act, 2000 for secure online operations
- Intellectual property laws to protect our content and designs
- E-commerce regulations under Indian law
- Environmental standards for sustainable packaging in cities like Surat and Guwahati
We regularly update our practices to align with evolving regulations, ensuring a seamless experience for users in Chennai, Delhi, and beyond. Our commitment to compliance supports our mission to bring joy through tabletop gaming across India.
3. Our Services
3.1 Service Description
BoardBazaar provides a comprehensive platform for tabletop gaming enthusiasts across India, including:
- Curated catalog of board games, card games, and rare collectibles
- Community features to connect players in Mumbai, Bangalore, and other cities
- Local gaming event listings for meetups in Pune, Kolkata, and more
- Blog with game tips, strategies, and ideas for family game nights
- Order and delivery services for seamless shopping in Hyderabad or Jaipur
- User reviews and recommendations to enhance your gaming experience
3.2 Service Commitment
We are dedicated to providing an exceptional experience for our users:
- Accurate product and event information for informed choices
- High-quality service standards for users in Delhi, Chennai, and beyond
- Timely updates on order status and event registrations
- Responsive customer support for inquiries from Ahmedabad to Kochi
- Efficient processing of returns or exchanges per our policies
Our team strives to make every interaction, from browsing in Surat to attending events in Guwahati, a delightful part of your gaming journey.
4. Your Responsibilities
As a BoardBazaar user, you agree to:
- Provide accurate and complete information for orders and account creation
- Maintain the confidentiality of your account credentials
- Use our services in compliance with Indian laws and regulations
- Respect the intellectual property of BoardBazaar and game publishers
- Communicate respectfully with our team and community members
- Report any suspicious activity to protect our platform
Failure to comply may result in account suspension or termination, ensuring a safe and fair environment for all users in Mumbai, Bangalore, and beyond.
5. Intellectual Property
BoardBazaar’s intellectual property is central to our platform’s unique experience:
- Ownership of our website design, app, and original content
- Limited license for users to access and use our platform for personal gaming purposes
- Protection of user-generated content, such as reviews, under our privacy policy
- Licensing agreements with game publishers for authentic products
- Prohibition of unauthorized use or reproduction of our content
Whether you’re in Delhi or Hyderabad, we encourage you to enjoy our platform while respecting the creative work of BoardBazaar and our partners.
6. Order and Delivery Terms
Our order and delivery process is designed to be seamless for users across India:
- Clear product descriptions for games like Settlers of Catan or Azul
- Reliable delivery to cities like Chennai, Pune, and Jaipur
- Transparent order tracking and updates
- Flexible return and exchange policies for defective or incorrect items
- Seasonal promotions, like Diwali bundles, to enhance your experience
We work with trusted logistics partners to ensure your games arrive safely, whether you’re in Kolkata or Surat.
7. Limitation of Liability
BoardBazaar’s liability is limited to:
- Issues directly caused by our platform’s negligence
- Claims related to defective or incorrect products
- Claims filed within applicable legal timeframes in India
- Issues covered by our customer support policies
We are not responsible for indirect or incidental issues, such as delays due to external factors, ensuring fairness for users in Ahmedabad, Guwahati, and beyond.
8. Dispute Resolution
We aim to resolve disputes fairly and efficiently for our users across India:
- Informal resolution through our customer support team
- Mediation processes for escalated concerns
- Arbitration in accordance with Indian laws, if necessary
- Jurisdiction in Mumbai, Maharashtra, for legal proceedings
- Clear guidelines for submitting and resolving complaints
Contact us from Delhi, Chennai, or any city to address concerns promptly and maintain a positive gaming experience.
9. Changes to Services
BoardBazaar reserves the right to:
- Modify or discontinue services with prior notice to users
- Update our game catalog or event offerings
- Introduce new features or technologies to enhance the platform
- Adjust promotional campaigns, such as festive bundles
- Revise these terms to reflect regulatory or operational changes
We’ll notify users in Bangalore, Hyderabad, and other cities through email, our website, or app about significant changes.
10. Termination of Services
We may terminate or suspend access to our services for:
- Violation of these Terms and Conditions
- Fraudulent or unauthorized account activity
- Illegal use of our platform or services
- Breach of our privacy or intellectual property policies
- Inappropriate conduct within our community
We strive to maintain a safe and welcoming platform for gamers in Pune, Jaipur, and across India.
11. Contact Us
For questions about these Terms and Conditions, reach out to our support team:
- Email: contact@boardbazaar.com
- Phone: +91 14 75282072
- Address: Surendra Nagar, Vivekanand Nagar, Nagpur, Maharashtra, India
Whether you’re in Kolkata, Delhi, or any corner of India, we’re here to assist you with any questions or concerns.